Return window
You can request a return within 30 days of receiving your order.
Conditions
Items must be unused, in the same condition you received them, and in their original packaging.
Return shipping
If you change your mind, you are responsible for the cost of return shipping. If your item arrived damaged, defective or is not what you ordered, you do not pay anything: we will send a replacement or refund you.
Damaged or wrong item
Contact us with your order number and a photo of the item and we will make it right.
Refunds
Once your return is received and approved, the refund is issued to your original payment method. Your bank or card provider may take additional time to post it.
How to start a return
Contact us with your order number before sending anything back. Items sent back without first requesting a return may not be accepted.