Orders
How do I place an order?
Add the items you want to your cart and check out. You will receive an order confirmation by email.
Can I change or cancel my order?
Contact us as soon as possible. We can change or cancel an order as long as it has not been processed yet.
Shipping
Where do you ship?
The United States, Canada, the United Kingdom, the European Union and Australia.
How much is shipping?
Shipping is free on every order.
How long does delivery take?
Orders are processed in 2-5 business days. After that, delivery usually takes 10-15 business days. These are estimates and can be longer during busy periods or customs checks.
How do I track my order?
When your order ships you will receive an email with a tracking number. See our Track Your Order page.
Will I pay customs duties or import taxes?
Depending on your country, customs duties, import taxes or VAT/GST may be charged when your parcel arrives. These charges are not included in our prices and are the responsibility of the customer.
Returns
What is your return policy?
You can request a return within 30 days of receiving your order. See our Returns & Refunds page for full details.
Payment
Which payment methods do you accept?
The payment methods available for your country are shown at checkout.